Returns and exchanges
Returns can be sent to the following address. The cost of return shipping must be borne by the buyer. If you have paid via PayPal, then you can claim your return costs back from PayPal! More info here: https://www.paypal.com/us/webapps/mpp/returns
Send Returns to:
THE ROKKER COMPANY AG
c/o Sieber Transport GmbH
We provide a 2-year warranty for material or production defects.
Within the period of 24 months, faulty articles can only be returned upon presentation of the purchase receipt. complaints can be lodged. After consultation with us a quick and uncomplicated Solution sought.
Our warranty does not cover any defects due to poor care, fit,
natural wear and tear and natural fading of colours and materials.
Cracks, holes, burn holes, fluff and changes in size are also not Guarantee included.
In the event of modifications, the guarantee loses its validity.
Fire holes caused by exhaust systems are not covered under warranty.
Above-average heat sensation on the skin is due to the heat development at newer motorcycle models from EURONORM 4 upwards and therefore not a warranty case.